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About Consulting Service

Consulting is a knowledge-intensive service, and knowledge is carried by people. SinoServices International Technologies (SinoServices) boasts a team of veteran experts ¨Cexperts in logistics management, talented people in IT and various cutting-edge logistics information technologies, and professionals in IS planning and implementation as well as in logistics business and management. With a standardized management methodology and a mature, canonical consulting procedure in terms of team management and project consulting, we are able to provide a complete consulting report and maximize values for customers through our professional analysis method and occupational working altitude.

Since the 1990s, the constant progress and development of scientific technologies and economy, the globalized information network, the market globalization and the accelerated technical innovation and reform led to the increasingly intense competition in new product market. Logistics industry accounts for a big part in the national economic activities and the growth of modern logistics counts much on the informatization which becomes increasingly essential in the economic globalization and logistics internationalization.

It has been over 20 years since China had begun to promote IT applications in its domestic enterprises. Generally speaking, almost 1000 companies bought and implemented large management software, but only 10-20% of them were able to generate the desired results. It is mainly attributed to the overall insufficient awareness of information systems by Chinese logistics companies. Meanwhile, China¡¯s entry into WTO has ensured the ingression of overseas competitors, the big gaps in logistics development and the urgent characteristics of the business has compelled Chinese logistics enterprises to introduce consulting services in the establishment of logistics information systems.

Necessity of Introduction of Consulting Service:

  • Over the recent years, the ever-emerging IT industry has provided logistics enterprises with a number of applicable choices. A logistic company can rely on such technology in a reasonable and comprehensive manner to suite its own needs. The more advanced applications are not necessarily better for a company, and an application should not be cherished simply because it is costly. The current requirements and the future growth of the company, as well as its competitive situation, its input-output ratio and other factors should be taken into heavy consideration. The challenge is that many logistics enterprises are lacking in specialists in this area, and thus have no idea how to capitalize on technologies to support their business. The introduction of external consulting services will help the enterprises better understand the usage of advanced technologies to achieve optimal cost-effectiveness.
  • At present, the logistics industry in China as a whole doesn¡¯t have a high management level, with an inadequate operating process and a low-level information system. The industry in developed countries, on the other hand, is a comparatively mature industry with a low profit margin, where advanced management methods and suitable information systems are established. Attributing to the robust growth of the Chinese economy and its highly-profiled WTO entry, many overseas logistics MNCs have viewed the Chinese market as an opportunity of high potential, they wish to make their mark in China with their grand experience and their advanced information systems. The domestic logistics enterprises have to face the competition with the MNCs being present in the Chinese market, and the state-of-the-art logistics information systems at its core. Therefore, a big gap exists between the low level IT applications and the targeted international advanced information systems. The introduction of consulting services with expertise in advanced international management and logistics information system will help to bridge the gap.
    • Although Chinese logistics enterprises are on a fast growth track, the logistics market here is unstable and the enterprise management is still under exploration. This forces logistics enterprises to adjust their own market orientation, management mode, operating pattern, business process, organizational structures and so on. This has become a characteristic of Chinese logistics industry in the current stage. Meanwhile, due to the fact that the enterprises are in a small scale generally with limited financial recourses, they prefer a solution with one-off planning and by-stages implementation. This requires all-around consideration on various development possibilities and system flexibility when a logistics information system is under construction. Only by drawing support from external consulting service to broaden the vision, can an enterprise predict the changes during the development and plan, design and implement a flexible system.
  • To realize the system-and-network based logistics business, the barriers between departmental and geographical locations need to be broken. However, as a result of history, the Chinese logistics industry currently has a big infrastructure with low-levels of hardware that is mostly controlled separately. Also, a lack of resource consolidation and insufficient utilization of can lead to unnecessary challenges. In order to maximize the cost-effectiveness, logistics companies would like to integrate external resources to enhance their competitiveness, wherein the information system is taken as a major technical measure. However, because the information levels of external resources are different, the system needs external interfaces. Establishing connections and control with a variety of external data can be a difficult task in technology, business process and even management decision-making. Enterprises need professional consulting services to provide powerful assistance.

When to introduce external consulting service?

  • Before an enterprise information system is proposed, the external consulting services should be introduced to give a training course on information systems to the decision makers. The course would cover a variety of topics such as logistics concepts, industry status, key points of business process optimization, implementation methodology, important contents of system application, and implementation risk prevention, in order to help them properly understand the intricacies of logistics information systems. More importantly, this tutorial will assist in the evaluating of the impact, cost and the benefits the system will bring about. The decision makers will work with the enterprise to build a project team and set up targets, methodologies and QC criteria for the project team.
  • In the formal proposal and planning stage, the consulting service plays the most important role, as the works in this stage is critical for the project. The external consulting service can offer professional know-how and assistance, based on the investigation on process and requirements inside the enterprise, which comprehensively uses key issue analysis, business process re-engineering and other cutting-edge analysis tools and technologies to answer a series of questions: How to construct an efficient internal management and operation system? How to optimize business process? The overall meaning of IT, the organizational structure and the performance assessment system should be adopted to meet the company¡¯s strategic and processing requirements. Finally, a complete IT solution is worked out.
  • In the system implementation stage, the expertise and experience of external consulting service are required to arrange implementation schedule, coordinate among departments and staff, provide IT support, make a summary for each step during implementation, tackle with abnormalities and so on. In this stage, external consulting service should also be provided for training of all company staff to enable them to understand the system benefits, their own roles in the system and the changes they have to face.
  • When the system implementation comes to important milestones or the end, the external consultants are required to help evaluate the results and define the achievements. External assistance is more likely to be professional and objective when the implement results are being appraised, so that the problems in implementation can be identified and suggestions provided to amplify the achievements and amend the existing defects.